Elainna Fanning - Onboarding Specialist
Elainna Fanning
Onboarding Specialist
For Elainna Fanning, helping people feel less overwhelmed and more hopeful is one of the best parts of the job.
As an Onboarding Specialist at Third Marble Marketing, Elainna helps new clients get the ball rolling efficiently and smoothly. But her role is about much more than checking boxes and getting accounts set up. She especially loves working with business owners who have felt frustrated or defeated by Google Ads—whether they tried to manage it themselves or had a previous marketing company let them down. For Elainna, there’s nothing better than helping someone go from feeling overwhelmed to feeling hopeful about their marketing again.
Since joining Third Marble Marketing in 2026, Elainna has already helped onboard more than 50 new clients. She enjoys working with business owners who are open-minded, excited about growing, and ready to see what’s possible. Her goal is simple: make sure every client feels heard, well-communicated with, and confident about what comes next.
That personal approach is also one of the things Elainna appreciates most about Third Marble. She describes the team as "collaborative, caring, and genuinely helpful—a group of people who don't just care about getting the job done, but care about each other, too." She says she also "loves that Third Marble is constantly looking for new and innovative ways to help each individual client succeed." Because no two businesses are exactly alike, the team doesn't believe in a one-size-fits-all approach.
Elainna was born in Texas but now proudly calls North Alabama home. When she's not helping clients find their footing in the world of digital marketing, she's spending time with her husband and their three beautiful daughters. Family is a big part of what motivates her, along with seeing the real-world difference Third Marble can make for business owners. Knowing that her work is helping someone improve their business and being part of that journey is what keeps her going.
She's also a bit of a traveler. Elainna has visited 24 states, and if she's learned anything from all that exploring, it's probably that there's always somewhere new to discover. That same curiosity carries over into her work: she's currently cross-training in other departments at Third Marble so she can continue expanding her knowledge and find even more ways to help clients.
Whether she's welcoming a new client to Third Marble, helping a business owner regain confidence in their marketing, or exploring another corner of the country with her family, Elainna brings a genuine desire to help wherever she goes. She says, "My goal is simple: make people feel supported, make the process a little less overwhelming, and help them believe in what's possible with their marketing again."
